Rejected listings don’t reach buyers, and repeated violations put your Marketplace access at risk. Answer a few questions and the tool lines up the likely causes and fixes, in order.
Question 1 of 4
Fix red first, then yellow. Green is polish — don’t start by rewriting everything.
Access first, then whether the item is allowed at all, then what makes buyers stop and message.
Profile status → Marketplace shows warnings and restrictions.
“See what happened” names the rule and lets you request a review.
Animals, alcohol, tobacco, supplements, weapons, digital items and replicas are prohibited.
No wanted posts and no placeholder prices.
Your own photos, a descriptive title and your real pickup area.
The first five get listings rejected; the last one just loses buyers.
Items that imitate another company’s trademark or design — and words like replica or inspired by.
Animals, alcohol, tobacco, medical items and supplements, weapons, digital products, used cosmetics.
Event tickets and gift cards (approved sellers only); services (WhatsApp Business or Appointments only).
Wanted / ISO posts, news, jokes.
Earlier violations put access at risk, then limit or suspend it.
Placeholder prices, stock photos and fake locations — Meta ranks by price, distance and photo engagement.
Automated systems make mistakes. Go to Profile status → Marketplace → See what happened and request a review. If Meta agrees it was a mistake, the listing is restored.
The option isn’t shown after 180 days, if you’ve already requested a review, or when a review isn’t available for the rule involved.
Yes — entering 0 as the price marks the item as free. That’s different from a placeholder price like $1.
Note: this is a self-check tool based on Meta’s public Commerce Policies and Help Center. It is not a Meta product and cannot see your account. Facebook is a trademark of Meta Platforms, Inc.
When Marketplace search finds nothing, the cause is usually your account’s access, your Marketplace location and distance, filters, or hidden categories. What Meta says about each, and how to check.
Meta limits or suspends Marketplace access after Commerce Policy violations, with a warning first. Where to see your status, how to request a review, and how to avoid losing access again.
A listing shows “in review” when Meta’s systems spot a possible rule break or someone reports it. Meta gives no time frame: what to do while you wait, and where to see the result.
A Marketplace listing that buyers can’t find is usually rejected, in review, set to the wrong location, or ranked low on price, photos and age. How to check each one.