Free checks for TikTok Shop sellers — starting with why products get rejected or rated Poor.
Product rejected, frozen or getting no views? Check status, title rules, images, attributes and description against the listing quality guidelines.
Open the tool →Tool · TikTok ShopReferral fee and creator commission on a TikTok Shop order — and what you actually keep.
Open the tool →Every new TikTok Shop (US) starts in the New Shop Probation Program, with daily order and listing caps by tier: Beginner, Standard, Premium, Pro. There’s no fixed end date — you graduate by completing tasks. Plus why your order limit can be lower than 50.
Can’t create listings or join campaigns, or your TikTok Shop was deactivated? Find the violation ticket, act before its timer runs out, and appeal or correct with evidence.
In the US, TikTok Shop tracks violations with an Account Health Rating from 0 to 1,000. What the 150/100/50 milestones block, when points come back, and how to appeal in time.
TikTok Shop sellers work with creators through Open Collaboration (visible to all creators) or Target Collaboration (invited creators only), with commissions from 1% to 80%. How the two interact, which rate a creator gets, and how free samples work.
Why the yellow shopping cart doesn’t appear on a TikTok video: links still in review, an expired invite, seller rejection, out of stock, or a content violation. How to check the status, and what you can and can’t fix on a posted video.
TikTok Shop (US) product images must be at least 600 × 600 pixels, and you can upload up to 9 square images. The main image needs a pure white background and no added text, logos, borders or watermarks.
What TikTok Shop’s Reviewing, Failed and Frozen product statuses mean, how long edits take to review (usually within 24 hours, up to 48 during campaigns), and what you can still do in each case.
TikTok Shop product titles need at least 25 and at most 255 characters. The wording rules that matter more than length: no repeated words, variants, stock claims or clickbait.
TikTok Shop shows a 3-day delivery badge on products with a strong record of delivery within 3 business days on a given route. No fees or penalties if a badge order is late. How business days are counted, which items are excluded, where to see your 3-day delivery rate, and how to win more badges.
TikTok Shop replaced Co-Funded Free Shipping with its Free Shipping program on May 29, 2025: sellers now pay the shipping themselves. Set shop-level free shipping at $30 or less for extra exposure, or above $30 to opt out. What it means for TikTok Shipping, Seller Shipping and FBT.
On TikTok Shop (US), buyers get 30 days by default to request a return, and requests you don’t answer in time can be approved automatically — 4 business days for returns, 24 hours for cancellations. The deadlines, the refund rules for late deliveries, and the 90-day Money-Back Guarantee.
TikTok Shop (US) regular orders must be scanned In Transit within 2 business days, and orders without tracking after 5 business days are auto-cancelled. Handling times, made-to-order and backorder options, and how the Late Dispatch Rate is enforced.
A TikTok Shop negative balance means fees or refunds exceeded your revenue. Left unpaid, it escalates: a warning at $100 after 5 days, withdrawals blocked at $250 after 10 days, and account deactivation at $500 after 30 days. How to clear it.
TikTok Shop (US) pays out 1 to 31 days after an order is delivered, depending on your settlement tier: 31 days for new sellers, 8 standard, 5 or 1 day for high Shop Performance Scores. Then 1–3 business days to reach your bank.
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