Facebook Marketplace access restricted or suspended? How to check and recover
If you suddenly can’t list on Marketplace, or your listings stop reaching anyone, your Marketplace access may be limited. This is a restriction on the Marketplace feature, shown separately from your Facebook account as a whole. Here’s how it works and what you can do.
How Marketplace restrictions work
According to Meta’s help:
- Meta may limit or suspend your Marketplace access if you break the Commerce Policies;
- when you come close to having access suspended, Meta warns you that your access is at risk first.
So there are three stages to watch for: at risk (a warning), limited, and suspended.
Where to see your status
- Go to your profile.
- Open the menu (the three dots) and select Profile status.
- Select Marketplace below Extra features.
This shows warnings and restrictions, and the listings that caused them under Your listings → Needs attention.
If you think it’s a mistake: request a review
From the Marketplace section of Profile status, select the issue and choose Request review (on mobile: Fix it now → Request review). Meta says you’ll have a chance to share what you think happened, and that if it finds it made a mistake, it restores the listing.
Keep your explanation short and factual: what you were selling, why you believe it follows the rules, and any proof — for example, that a branded item is genuine.
If it’s your first warning
Meta says that if this is the first time you’ve broken a rule, you may be able to remove the warning that your access is at risk. The listing that caused it won’t be restored. Before you post anything else, find out exactly which rule it was — otherwise the next listing can repeat it.
How to avoid losing access again
Most Marketplace violations come from a short list in the Commerce Policies:
- prohibited items — animals, alcohol, tobacco, healthcare items and supplements, weapons, digital products and accounts, used cosmetics;
- counterfeits — replicas, “dupes” and “inspired by” items that copy another brand;
- restricted items — event tickets and gift cards, unless you’re approved;
- no item for sale — wanted posts, services, news or jokes.
If an item isn’t allowed, rewording the listing won’t make it allowed — and reposting it is what turns a warning into a restriction.
Don’t create a new Facebook account to get around a Marketplace restriction. It usually breaks Meta’s rules and can lead to the new account being restricted too.
Before you list again, our free Marketplace listing checker checks the category and scans your title and description for words that commonly get listings rejected.