When does Shopify pay you? Shopify Payments payout timing
With Shopify Payments, money from a sale doesn’t land in your bank the same day. There’s a settlement time set by your country, a payout schedule you choose, and then your bank’s processing time. Here’s each piece.
Settlement time by country
Shopify counts from the charge, in business days:
| Country | Minimum settlement | Minimum payout |
|---|---|---|
| United States | 3 business days | None |
| Canada | 3 business days | None |
| United Kingdom | 3 business days | £1 |
| Australia | 2 business days | None |
| Most EU countries | 3 business days | usually €1 (France €10) |
| New Zealand | 3 business days | None |
| Hong Kong SAR, Singapore | 4 business days | HK$10 / S$1 |
| Japan, UAE | 5 business days | ¥5 / 20 AED |
| Mexico | 7 business days | MX$10 |
After Shopify sends the payout, your bank typically takes 1–3 business days to process it — Shopify can’t speed that up.
How weekends work
- Weekends and holidays aren’t counted, and payouts aren’t processed on them.
- Charge times are recorded in UTC.
- Charges from Friday to Sunday are grouped into one payout. Shopify’s example: with 3-day settlement, a Friday charge pays out on Wednesday — and so do the weekend’s charges.
Choosing your payout schedule
You can choose daily, weekly or monthly payouts, at no extra charge. In the Shopify admin go to Settings → Payments, click Manage in the Shopify Payments section, and pick a schedule under Payouts (for weekly, also pick the day).
- In Japan, only weekly and monthly are available.
- With active Shopify Capital or Shopify Credit, your options may differ.
- In the US and France, payouts go through several payment partners, so you may get some payouts early or more than one a day.
- Changing your schedule delays pending payouts until the next date on the new schedule.
Why a payout is late or missing
Shopify lists these common causes:
- Account review or hold — chargebacks, compliance checks, customer complaints, high-risk orders, fulfillment issues or onboarding verification.
- You changed your bank account. Switching to a new external account, or adding one more than 24 hours after setup, pauses payouts for 3–5 business days.
- A failed payout — wrong bank details or a currency mismatch. Later payouts may wait until it’s fixed.
- Tax details — problems with business information or tax ID can trigger a hold.
- Reserves — funds held back to cover possible disputes or refunds.
- Custom payout schedule — higher-risk accounts may have 5–20 business day payout periods, which Support can’t shorten on request.
- Negative balance — refunds or chargebacks larger than your balance delay payouts until future sales cover them.
- Setup not finished — for example, no bank account added yet.
Fixing a failed payout
A failed payout means your bank rejected it — wrong account details, a name that doesn’t match the account holder, an unsupported currency or account type (such as savings), a closed account, or not enough funds to cover a negative payout. To fix it:
- Read the Failed payout message on the Payouts page — it gives the cause.
- Click Update bank account, or replace the account / contact your bank.
- Reactivate payouts on the Payouts page (replacing the bank account does this automatically).
The failed amount is then added to a later payout. For a negative payout that fails for insufficient funds, Shopify tries the debit twice more before pausing payouts to that account.
New merchants paid into a Shopify Balance account may wait up to 5 business days.
If your account is on hold or has a reserve, see Shopify Payments on hold or reserve. If a chargeback is behind a missing payout, see Shopify chargebacks.
For a breakdown of transactions, fees and payouts over a date range, use the Shopify Payments activity report. To see what an order leaves you after Shopify’s fees, use the Shopify fee calculator.